What is Customer Forum?

To receive feedback from customers like you, Westpac is running an online feedback panel called Customer Forum.

Online panels enable companies to invite their customers to participate in online surveys. Many large companies within New Zealand now use these online panels.

Customer Voice will be used to gather a variety of information so that we can gain a better understanding of:

  • Our customers
  • How we're helping you
  • Your needs as a Westpac customer, and
  • Your feelings about our advertising campaigns and the Westpac brand.

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